Thank you for shopping at https://msprocarthub.online/ (“Website”, “we”, “our”, or “us”). We want you to be satisfied with your purchase. Please read our Refund & Return Policy carefully.
1. Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- Proof of purchase (order confirmation or receipt) is required.
We reserve the right to refuse returns that do not meet these conditions.
2. Non-Returnable Items
The following items are not eligible for return:
- Digital products (if applicable)
- Gift cards
- Downloadable software
- Items marked as “Final Sale”
- Used or damaged items not caused by us
3. Refunds
Once we receive and inspect your returned item:
- We will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original method of payment within 5–10 business days.
Shipping charges (if any) are non-refundable unless the return is due to our error.
4. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card company (it may take some time before your refund is officially posted).
- Contact your bank.
If you still have not received your refund, please contact us at:
📧 support@msprocarthub.online
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at:
6. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service.
- We are not responsible for items lost during return shipping.
7. Order Cancellations
Orders can be canceled within 24 hours of placing the order. After this period, the order may already be processed and cannot be canceled.
8. Contact Us
If you have any questions about our Refund & Return Policy, contact us:
📧 Email: support@msprocarthub.online
🌐 Website: https://msprocarthub.online/